Do you guarantee delivery times?

Do you guarantee delivery times?

We work very hard to ensure that all orders are shipped out as quickly as possible and have worked with nearly all of the main Global couriers at one stage or another.

We select the couriers we work with mainly on their success rate of delivery orders within the stated timelines. 99% of parcels are delivered within our specified timescales.

Global Logistics is a complicated business and occasionally there are unforeseen delays which lie outside of our control. For this reason, we cannot guarantee delivery times. These instances are rare and we work closely with the couriers to resolve these issues.

If you are waiting for a parcel to arrive and wish to let the team know you have not received it, please click the link below. Please include your order number.

We aim to reply to all emails within 24 hours. At weekends, this may be a little longer.

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