Returns, Exchanges and Refunds

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Returns, Exchanges and Refunds

Reserving an item for exchange

Can you reserve the item I wish to receive in exchange?. I am sorry, our stock moves quickly and we cannot reserve designs you wish to receive in exchange. The good news is, that as soon as you have…

Updated 1 year ago by Corset Story Support

Multi Buy - Returns, exchanges and refunds

I purchased during a multi buy sale and want to set up a return. If you have purchased during a Multi buy sale, you are more than welcome to set up a return for exchange or for refund. To be eligible…

Updated 1 year ago by Corset Story Support

Refunds - How long will it take?

How long will it take for my payment to be returned to me?. If you use our free returns label, we will process your refund as soon as we see the parcel has been dropped off and is on the way back to…

Updated 11 months ago by Corset Story Support

Outside the Returns period

I wish to return an item, but I am outside the return period. Please contact our Customer Service Team by clicking the link below and they will escalate your enquiry to a manager for review. Contact…

Updated 1 year ago by Corset Story Support

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