Issues with your order

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Can I change the delivery option?

Can I change the delivery option I have selected?. Unfortunately, once your order has been shipped, we are unable to make any changes to your order. If your order has not yet shipped, we may be able…

Updated 2 years ago by Corset Story Support

Can I change the size before the order ships?

I ordered the wrong size. Can it be changed before the order ships?. If you have noticed an incorrect size on your order or you have changed your mind about a size, please contact our Customer Servic…

Updated 2 years ago by Corset Story Support

Where is the tracking information for my order?

Where is the tracking information for my order?. When your order leaves our warehouse, you will receive a shipping confirmation email. This email will contain a link to your order tracking informatio…

Updated 2 years ago by Corset Story Support

Address change

The address on my order is incorrect. If you have noticed an incorrect address on your order, please contact our Customer Service Team as soon as possible with your order number and also the correct…

Updated 2 years ago by Corset Story Support

Faulty item?

I have received an incorrect or faulty item. Apologies for this inconvenience, you will need to contact our Customer Service Team. Please do not set up an "Online Return" in this situation as we need…

Updated 2 years ago by Corset Story Support

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