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Returns, Exchanges and Refunds

​Reserving an item for exchange

Can you reserve the Item I wish to exchange to? Our stock moves very quickly, which means we can't reserve any items for your exchange. There is good news, so click here to view the answer

Updated 2 years ago by Corset Story Support

​How do I set up a Return?

How do I set up a Return?. How to set up your return Corset Story aims to make your shopping experience perfect in every way. However, we know that sometimes you may need to return products. We have…

Updated 1 year ago by Corset Story Support

Multi Buy - Returns, exchanges and refunds

I purchased during a multi buy sale and want to set up a return. If you have purchased during a Multi buy sale, you are more than welcome to set up a return for exchange or for refund. To be eligible…

Updated 1 year ago by Corset Story Support

Refunds - How long will it take?

How long will it take for my payment to be returned to me?. If you use our free returns label, we will process your refund as soon as we see the parcel has been dropped off and is on the way back to…

Updated 1 year ago by Corset Story Support

Outside the Returns period

I wish to return an item, but I am outside the return period. Our returns period is 30 days. If you wish to return an item outside of the 30 days, please contact our Customer Service Team by clicking…

Updated 2 years ago by Corset Story Support

​Can I exchange an item for a more expensive item?​

Can I exchange an item for a more expensive item?. I would like to exchange my items for more expensive items If you would like to exchange an item for a more expensive item, this is absolutely fine.…

Updated 1 year ago by Corset Story Support

How long do I have to return an item?

How long do I have to return an item?. Our Returns window is 30 days from receiving your parcel. This will give you time to try on your garment and decide if you like it. If you wish to return an ite…

Updated 6 months ago by Corset Story Support

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