Faulty item?
Updated 1 year ago
I have received an incorrect or faulty item
Apologies for this inconvenience, you will need to contact our Customer Service Team.
Please do not set up an "Online Return" in this situation as we need to know about the problem, and can resolve the issue much faster if you contact us directly.
We aim to reply to all emails within 24 hours. At weekends, this may be a little longer.
